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Alerts

Boil Water Notice Lifted for All 10 Missouri City MUDs

As of 2:30 p.m. today, Feb. 23, 2021 all 10 Boil Water Notices in Missouri City have been rescinded (lifted) including the 7 managed by Quail Valley Utility District.

While it is safe to use these public water systems, it is highly recommended that residents in these recently impacted Boil Water Notice areas properly prepare in resuming the use of this water.

  • All faucets should be flushed for at least several minutes while taking care not to overflow sinks or create any water damage.
  • Ice maker trays should be emptied and at least one cycle of ice ran and then again discarded.
  • At least one cycle on a washing machine could be ran to flush out any iron or manganese particles before washing clothes.
  • At least one cycle on a dishwasher could be ran before washing dishes.

These are only some basic guidelines and are not all inclusive of every situation that all residents will encounter. Some residents may need to repeat these steps if they experience prolonged water quality issues like color, taste, and odor concerns.

For additional details and guidance, please contact your MUD operations company. See contact details here https://bit.ly/3bi68yu

FAQ: Warming Center, Water Notices, Closures, Grocery Stores, Gas Stations, Price Gouging, Solid Waste Service & More

City officials and staff has received several inquiries regarding warming centers, water notices, open gas stations or food establishments, office closures, solid waste service, price gouging and more. To address these concerns, staff compiled this list of frequently asked questions:

Are there any warming centers in the area?

Yes, the City opened a warming center at the Recreation & Tennis Center, 2701 Cypress Point Dr. For hours and other details, Click Here.

Does the MCTX warming center need any donations?

Thanks to all residents and partners who donated already; however, there is no additional need for donations at this time.

What areas are currently under a boil water notice?

Please see current MUDs with boil water notice below:

  • Notice for Palmer Plantation 1
  • Notice for Palmer Plantation 2
  • Notice for Thunderbird Utility District System 1
  • Notice for Harris County WCID-Fondren Road
  • Fort Bend MUD #49
  • Fort Bend MUD # 26
  • Fort Bend County WCID No. 2 (rescinded as of 2.21.21)
  • Harris County MUD No. 122 (rescinded as of 2.21.21)
  • Quail Valley Utility District
  • Southwest Harris County MUD No. 1

For more details, Click Here.

What are some water safety tips? 

The Centers for Disease Control recommends that families with boil water notice should follow:

  • Use bottled or boiled water for drinking, and to prepare and cook food.
  • If bottled water is not available, bring water to a full rolling boil for 1 minute, then allow it to cool before use.
  • Do not use water from any appliance connected to your water line, such as ice and water from a refrigerator.
  • If you formula feed your child, provide ready-to-use formula, if available.
  • In many situations, you can use tap water and soap to wash your hands. Follow the guidance from your local public health officials.
  • If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • It is safe to wash clothes as usual.
  • Pets can get sick by some of the same germs as people or spread germs to people. Provide bottled or boiled water after it has been cooled for pets to use.
  • You can use tap water for household plants and gardens.

When will the boil water notice be lifted? 

Boil Water Notice events typically run a course of at least five to seven days on average. So the current notices will be in place throughout the weekend.

Do residents still need to conserve water and energy?

Yes, even though power is back in most areas, it is essential to conserve energy as the power grid is fragile and if consumption is too high, there could be more outages.

Are there any road closures?

As of Feb. 18, 6 p.m. the City has no road closures.

What are the symptoms for carbon monoxide poisoning?

Some symptoms of carbon monoxide poisoning to watch for are:

  • Dull headache
  • Weakness
  • Dizziness
  • Nausea or vomiting
  • Shortness of breath
  • Confusion
  • Blurred vision
  • Loss of consciousness

Do we have a water distribution event?

Not at this time.

Are City offices open?

No, all non-essential offices are closed on Feb. 19 and will resume normal operations on Feb. 22. This includes:

  • City Hall Front Lobby, 1522 Texas Pkwy.
  • Inspections & Permits, 1522 Texas Pkwy.
  • Municipal Court, 3845 Cartwright Rd.
  • Recreation & Tennis Center, 2701 Cypress Point Dr.

Is the Quail Valley Golf Course & City Centre open?

Beginning Friday, Feb. 19, the Grille and the Golf Shop will have normal hours beginning; however, the golf courses will only open as weather permits.

What gas stations are open in the area?

Below are some of the gas stations that are open as of Feb. 18:

  • All Gas Stations are open on FM 1092 from Ave E, except Shell at Cartwright
  • Exxon 13920 Beltway 8 – open, but no gas
  • Chevron 13915 Beltway 8 – closed and no gas
  • All except the following has gas on Texas Parkway
    • Chevron at Texas Parkway – open, but no gas
    • Phillips 66, 802 Texas Parkway – open, but no gas

What food establishments are open?

To see a list of food establishments that are open as of Feb. 18, click this link: Open Food Establishments

What groceries are open?

Mostly all MCTX grocery stores are open but with adjusted hours, supply limits and some with no cold/freezer items due to power outages.

  • H-E-B | 4724 Hwy. 6 & H-E-B | 8900 Hwy. 6
    • Stores are open regular hours; limits still in place for high demand items
  • Harvest Market | 4603 Sienna Pkwy.
    • Open regular hours 7 a.m. to 10 p.m.
  • Walmart | 5501 Hwy. 6
    • Open 9 a.m. to 9 p.m.
  • Fiesta Mart, LLC | 1530 Independence Blvd.
  • Kroger | 6200 Hwy. 6
  • Kroger | 10250 Hwy. 6
  • Aldi | 6016 Sienna Ranch Rd.

Are schools closed?

Fort Bend ISD and Houston ISD campuses and facilities will be closed on Friday, Feb. 19.

Are COVID-19 vaccination sites open?

Fort Bend County COVID-19 vaccination sites will be open from noon to 6 p.m. on Feb. 19 and from 9 a.m. to 6 p.m. on Feb. 20.

When will solid waste service resume?  

The Municipal Solid Waste provider WCA Waste Corp. has resumed services Thursday, Feb. 18. Residents are encouraged to place containers out by 7 a.m. on their scheduled pickup days. For additional updates, please call their customer service at 281.403.5800.

Is METRO service back?

METRO Houston resumed limited essential trips on Feb. 18. For more details, call 713.739.3823.

What are some tips to handle burst water pipes? Pipe Burst Tips

Does City have a list of plumbers? 

No, but below are some plumbers who are registered with the City:

Where can residents report price gouging? 

Fort Bend residents may report to 832.471.1600 and Harris County residents may text complaints to 346.354.7459.

Is the state or other local agencies collecting data on damages related to this weather incident?

Yes, residents may submit damages to the state or to their respective counties. See links below:

State of Texas | Fort Bend County | Harris County

Are there any assistance from FEMA currently available. 

As of Feb. 20, 2021, there are no individual assistance from Federal Emergency Management Agency in place for this winter event. However, it may be available later and all official information regarding FEMA assistance will be shared by the official local agencies.

FEMA is also warning citizens to be aware of scams and fraudulent claims; please do not share/submit vital information to anyone claiming it is for FEMA assistance.

Is there a list of resources that could assist residents during recovery?

Please list of potential resources provided by the Greater Houston Builders Association:

For more information about Missouri City, please watch the City website: www.missouricitytx.gov, like us on Facebook—fb/MissouriCityTX, follow us on Twitter and Instagram—@MissouriCityTX, and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

Updated: 2.22.21 4 p.m. | All new updates are marked in italics. 

Missouri City to Open Warming Center Tonight at 7 p.m. in the Recreation & Tennis Center

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Missouri City is partnering with Fort Bend County to open a warming center in the Recreation & Tennis Center starting tonight (Thursday, Feb. 17) at 7:00 p.m. through Saturday, Feb. 20 at noon.

The Recreation & Tennis Center is located at 2701 Cypress Point Dr., and the warming center at the City facility will serve as an essential resource for residents who are without power due to rolling outages.

“City Councilmembers and staff worked closely with Fort Bend County Judge KP George, County officials and State Rep. Ron Reynolds to identify this emergency shelter as we are very concerned about citizens suffering from the dangerously low temperatures our area is experiencing during this weather crisis that has resulted in icy road conditions, power outages and water shortages,” said Mayor Robin Elackatt. “The safety of our residents is the number one priority and we are doing everything we can to protect and serve them.”

The warming center will be staffed by registered nurses, who will screen and sign-in visitors. Individuals who utilize the center will be required to log in and out of the facility and may not come and go; there will be no exceptions. Missouri City police officers will be on-site for security purposes.

The center will have capacity for 300 people and admission will be on a first-come, first-serve basis. There will be 50 spaces reserved for seniors and the elderly—people who are 65 and older.

Guidelines for the center will be as follows:

  • Visitors will be required to follow COVID-19 guidelines, including wearing face coverings and
    social distancing.
  • No pets, with the exception of service animals, will be allowed on-site. Individuals who bring services animals must have a kennel.
  • Food and beverages will not be provided, but visitors may bring their own.
  • Per City ordinance, no weapons will be allowed on-site.

Limited seating will be available and citizens should bring their own blankets and folding chairs. For more information, individuals may call 281.403.8500.

The two main platforms used by City staff to share real-time information during emergencies are the MCTX Emergency Management website, www.MissouriCityReady.com and the MCTX Twitter account, Twitter.com/MissouriCityEM.

For more updates, please watch the City website: www.missouricitytx.gov, like us on Facebook—fb/MissouriCityTX, follow us on Twitter and Instagram—@MissouriCityTX, and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

Municipal Solid Waste to resume tomorrow

Solid Waste Update: Services will resume tomorrow (Thursday, Feb. 18) for residents who participate in the City’s Municipal Solid Waste Program. WCA is expecting some delays as there may be higher than normal volumes of trash/recyclables being placed at the curb due to suspension of pickups earlier this week.

The provider will continue to monitor weather conditions and may have later rollouts based on the forecast. For more information, call 281.403.5800.

CenterPoint Energy Warns Customers of the Possibility of Additional Power Outages

CenterPoint Energy warns customers of the possibility of additional power outages. Those with power may soon lose it because ERCOT directed them to again reduce electric system load. CenterPoint promises to restore power once there is sufficient supply.

According to a CenterPoint Energy, as of 9 p.m., 1.38 million are without power. If your power is on, conserve as much as possible. For updates, visit Outage Tracker: gis.centerpointenergy.com/outagetracker/

Citizens are encouraged to follow the City’s official websites and social media channels to receive timely, accurate information. All weather updates including road conditions, event cancellations, office closures, solid waste service and more will be shared on these official communication outlets.

Citizens are encouraged to follow the City’s official websites and social media channels to receive timely, accurate information. All weather updates including road conditions, event cancellations, office closures, solid waste service and more will be shared on these official communication outlets.

The two main platforms used by City staff to share real-time information during emergencies are the MCTX Emergency Management website, www.MissouriCityReady.com and the MCTX Twitter account, Twitter.com/MissouriCityEM.

For more updates, please watch the City website: www.missouricitytx.gov, like usa on Facebook—fb/MissouriCityTX, follow us on Twitter and Instagram—@MissouriCityTX, and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

UPDATE: Boil Water Notice Issued for Additional Neighborhoods

UPDATE 2.21.21:

The Boil Water Notice for Fort Bend County WCID No. 2 and Harris County MUD No. 122 is now lifted; residents in these MUDs are NOT required to boil it before consumption anymore.

UPDATE 2.18.21:

Boil water notice issued for several MUDs in the City. This notice is issued as precautionary measure due to low water pressure. Residents advised to boil water for two minutes prior to any human consumption including drinking, washing your face, brushing, cooking, bathing, cleaning etc.

For more details please call QVUD at 281.499.5539 or visit www.quailvalleyud.org.

Please see current MUDs with boil water notice below:

To verify which MUD you are in,  please check this MAP:  List of MUDs and Service Area Map. 

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