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UPDATE: Hurricane Laura Frequently Asked Questions

08/26/2020

UPDATE: Solid Waste Services

The City’s municipal solid waste provider WCA Waste Corp. has notified that trash services will run as normal on Thursday, Aug. 27. However, all recycling services are suspended for Thursday. Residents are advised to place containers out by 7 a.m. to ensure pick-up.

According to the National Hurricane Center and the National Weather Service, Hurricane Laura is strengthening rapidly in the Gulf of Mexico and is expected to make landfall by early Thursday, Aug. 27 as a major hurricane.

The City’s Emergency Operations Center (EOC) is activated and is currently at Level II (High Readiness). A Tropical Storm Warning is in effect for Missouri City and officials continue to monitor the progression of this storm, but no evacuations have been ordered thus far.

Citizens are advised to be prepared and follow the latest updates on Hurricane Laura. And, to stay connected, staff has compiled a few frequently asked questions:

Where can I find emergency updates?

All real-time emergency updates will be made on the City’s two official Emergency Management outlets www.missouricityready.com and www.twitter.com/MissouriCityEM. Residents are strongly encouraged to follow these channels for all the latest emergency updates. Information will also be available on the other City outlets including Facebook; Nextdoor; Twitter; the City’s main website, www.missouricitytx.gov; Missouri City Television (MCTV) and 1690 AM radio station as they become available.

Does the City have an emergency management website?

Yes, www.MissouriCityReady.com and citizens may sign-up to receive alerts during an emergency.

Is the City under a voluntary or mandatory evacuation?

Not as of noon Wednesday, Aug. 26.

Are there currently any shelters set-up in the City?

No, shelters will be set-up if the need arises.

How can I protect my property?

Residents are advised to secure loose items from your yard and keep windows/doors secured. In addition, please move cars from roads to garages/driveways to avoid getting flooded, allow proper drainage of rainwater to storm sewers and clear roads for easy passage for emergency vehicles.

If I need sand bags, who do I contact?

Citizens may contact Fort Bend County by calling 281.342.3411.

Will the solid waste service be interrupted?

The City’s municipal solid waste provider WCA Waste Corp. has suspended all services including recycling as of 2 p.m. today, Wednesday, Aug. 26. Depending on the impact of Hurricane Laura in the region, normal waste services may resume Thursday, Aug. 27. Any changes to this will be shared on all communication outlets.

Should trashcans be placed outside today for Thursday pickup?

Residents are encouraged to keep trashcans inside tonight due to the high wind probability with Hurricane Laura. If the storm passes without major impact to the region, citizens may place the containers out by 7 a.m. on Thursday to be picked up.

Will the Quail Valley Golf Course & City Centre close?

To ensure the safety of employees and residents, the Quail Valley Golf Course has modified operation hours as follows:

For Wednesday, Aug. 26:
- Last Tee Time will be at noon
- The Golf Shop will close at 4 p.m.
- The Bluebonnet Grille will close at 5 p.m.
Thursday, Aug. 27:
- The Golf Shop will open at 7:30 a.m.
- * Operations for this day will depend on the impacts of Hurricane Laura in the region

Will the Recreation & Tennis Center continue to be open to the public?

The Recreation & Tennis Center will close by 5 p.m. today, Wednesday, Aug. 26. Operations may resume at 10:30 a.m. on Thursday pending impacts of the hurricane.

Who do I notify when a traffic signal no longer works?

To report traffic signal outage, please call the non-emergency line at 281.403.8700.

Who do I contact about a downed tree blocking traffic and/or a sidewalk?

To report trees on roads/sidewalks, please call the non-emergency line at 281.403.8700.

Who is responsible for removing fallen trees on my property after a storm/hurricane?

The home owner/renter is responsible for removing fallen trees (or other debris) from their property.

How do I report damage or high water on my street?

To report street damage or flooding, please call the non-emergency line at 281.403.8700.

How can I report a power outage or downed power line?

To report power outages or a downed power line, citizens may contact CenterPoint Energy by calling 713.207.2222 or 800.332.7143 or visiting their Storm Center website page via this link: https://bit.ly/32upuf8.

What are some other important numbers/information?

Police and Fire Departments: 911 or 281.403.8700
CenterPoint Energy: 713.207.2222
American Red Cross, Fort Bend County Branch: 281.342.9480
Enable Fort Bend (www.enablefortbend.com): This County agency assists individuals with special needs during an emergency or natural disaster. Staff may be reached at 281.238.3514
Missouri City Television: Comcast Ch. 16; AT&T U-verse Ch. 99
WQMN – 1690 AM: Missouri City’s emergency advisory radio station

For more information about Missouri City, please watch the City website: www.missouricitytx.gov, like us on Facebook—fb/MissouriCityTX, follow us on Twitter, Instagram and Snapchat—@MissouriCityTX and Nextdoor, watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse) or download the MCTX Mobile app (available for free in Google Play and the Apple app store.)

MCTX COVID-19 UPDATES: Mayor Ford Issues Local Order Requiring Face Coverings; Municipal Court Closed to Public—Virtual Dockets Resume July 7

06/26/2020

In accordance with Fort Bend and Harris Counties, Mayor Yolanda Ford is issuing a local order requiring that face coverings (homemade masks, scarfs, bandanas, and handkerchiefs) be worn in all local businesses and workplaces by employees and patrons. Order No. O-20-02 will be in effect on June 28 at 12:01 a.m. and it further addresses the City’s need to ensure the safety and protection of citizens, public servants, visitors and stakeholders as the number of COVID-19 cases escalates in the region.

As of today—Friday, June 26, there are a total of 529 positive cases in Missouri City, with 485 in Fort Bend County and 44 in Harris County. The statewide increase has been 5,000 plus new cases per day for the last three days with 5,707 new cases today.

“The rising number of cases in the region is alarming and we need to do everything possible to curb this virus from spreading,” said Mayor Yolanda Ford. “We continue to have the highest number of cases in Fort Bend County, so let’s come together as a community and do our part by wearing masks, washing hands and socially distancing ourselves, to ensure that Missouri City does not turn into a severe COVID-19 hot spot.”

The MCTX order specifies that:

All commercial entities in Missouri City that provide goods and services on such premises directly to the public must develop, post, and implement a policy requiring all employees and visitors 10 years of age and older to wear face coverings.
Commercial entities post the policy in a conspicuous location to provide employees and visitors with sufficient notice of the policy.
Failure to develop, post, and implement the policy by June 30, 2020, may result in a fine, not to exceed $1,000 for each violation.

The Missouri City policy does not require face coverings to be worn in the following circumstances:

When in outdoor facilities;
When doing so poses a mental or physical health, safety, or security risk;
While pumping gas or operating outdoor equipment;
While in a building or activity that requires security surveillance or screening; or
When consuming food and drink

To review the full signed MCTX facial protection order, Click Here.

This order mirrors the existing orders from Harris County Judge Lina Hidalgo, which began Monday, June 22 and Fort Bend County Judge K. P. George, which went into effect on Thursday, June 25. Texas Gov. Greg Abbott also issued several executive orders this week that paused the re-opening of Texas, limited outside gatherings, closed bars/clubs and more. View details below:

Fort Bend County Orders – https://www.coronavirusfortbend.gov/government-orders.html
Harris County Orders – https://www.readyharris.org/county-orders
State of Texas Orders – https://gov.texas.gov/news

Also, today Harris County’s COVID-19 threat level was elevated to ‘Level 1 – Stay Home’, which signifies a severe and uncontrolled level of COVID-19 within the region, meaning outbreaks are present and worsening and that testing and contact tracing capacity is strained or exceeded. At this level, the public is advised to minimize contacts with others wherever possible and avoid leaving home except for the most essential needs like going to the grocery store for food and medicine.

MCTX residents who experience symptoms or who were exposed to a COVID-19 patient may get tested using one of the testing options listed below:

Fort Bend County Residents – Call 281.238.2363 or complete the online screening tool via this link: https://bit.ly/2KJu94m to schedule an appointment. Once the online assessment is complete or after talking with a representative, an access code will be given along with appointment time and testing location. There should not be any cost associated with this testing. For additional details, visit: www.fbchealth.org/ncov.
Harris County Residents – Call 832.927.7575 or complete the online self-assessment tool via this link: https://bit.ly/3cTEFCe to schedule an appointment. Once you complete the online assessment or talk with a representative, an access code will be given along with appointment time and testing location. There should not be any cost associated with this testing. For more details, visit: publichealth.harriscountytx.gov.
Other State Approved Testing Centers – To further assist residents, the Texas Department of State Health Services (DSHS), has put together a comprehensive list of all drive-through testing locations across the state of Texas including the county sites. To access the map and to find a testing facility near you, click this link: https://bit.ly/3bMuTBF. Citizens may enter their zip code in the box on left corner of the map, to shortlist all nearby locations. There might be special requirements and additional costs at some of these testing centers.

In addition to wearing masks when outside, officials reiterate the importance of practicing healthy hygiene habits and taking the following precautions to help contain this public health crisis:

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
Avoid touching your eyes, nose, and mouth with unwashed hands.
Avoid close contact with people who are sick.
Stay home when you are sick.
Cover your coughs and sneezes. If you don’t have a tissue, cough or sneeze into your upper sleeve, not your hands. Remember to wash your hands after coughing or sneezing.
Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

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In other MCTX operational updates, Municipal Court located at 3845 Cartwright Rd., is closed to public until further notice. All dockets for next week are canceled and virtual dockets will resume beginning Tuesday, July 7.

For latest updates on COVID-19 and other emergency updates, residents may sign up to receive alerts and receive real-time information through the MCTX Emergency Management website, www.MissouriCityReady.com and the MCTX Twitter account, Twitter.com/MissouriCityEM.

Mayor Ford’s June 23, 2020 COVID-19 UPDATE: Wear Masks, Wash Hands

06/23/2020

6..23.20 Mayor's COVID-19 Update

To stay up-to-date on MCTX COVID-19 developments, residents and stakeholders can visit the City’s websites, www.missouricitytx.gov and www.missouricityready.com, like us on Facebook—fb/MissouriCityTX, follow us on Twitter—@MissouriCityTX and @MissouriCityEM, and Nextdoor and watch Missouri City Television (Ch. 16 on Comcast and Ch. 99 on AT&T U-verse).

MCTX to Host Food/PPE Distribution | Saturday, June 27 | 10:30 a.m.-Noon | City Hall Complex

06/22/2020

What: Missouri City Mayor Yolanda Ford invites all residents to a Food/PPE Distribution that is being held to provide local families with essential food and personal protective equipment supplies during the COVID-19 pandemic. Social distancing guidelines will be followed during event operations.

The free PPE is donated by: Bee Busy Wellness Center. The free food is donated by: the Houston Food Bank. Volunteers will be MCTX MVPs, Fort Bend Sigmas and 100 Black Men of Metropolitan Houston Inc.

Drive-thru only; no walk-ups. Event will run while supplies last, no exceptions.

Houston Food Bank guidelines prohibit any election campaigning/distribution of campaign materials at COVID-19 distribution events.

When: Saturday, June 27 ǀ 10:30 a.m. to Noon

Where: The City Hall Complex, 1522 Texas Pkwy., 77489

For more details: Visit www.missouricitytx.gov or call 281.403.8500.

PPE Drive 2

Recreation & Tennis Center to Open to the Public on June 15 Under Proper Safety Guidelines

06/12/2020

As the State of Texas continues to open back up during the COVID-19 pandemic, the MCTX Recreation & Tennis Center located at 2701 Cypress Point Drive, will once again open its doors to the public starting Monday, June 15.

To ensure the health and safety of all staff and visitors at the Recreation & Tennis Center, the following measures are in place under CDC and State guidelines:

Reservations are required by members, and no day passes are available for purchase at this time.
The Center has adjusted hours, and they are as follows:
Monday to Thursday: 6 a.m. to 9:30 p.m.
Friday and Saturday: 8 a.m. to 4 p.m.
Sunday: Closed
Reservations for programs and use of the weight room can be made no more than two days in advance; a waitlist is available if reservations reach capacity.
Members may only have one reservation per day.
Social distancing is strictly enforced.
Sneeze guards are at the front desk and sanitization stations are placed throughout the facility.
All visitiors will be subjet to temperature readings, and liability waivers are required.
Employees are required to wear face coverings at all times.
Face coverings for members are recommended, but not required; gloves covering wrist to fingertips are required in the weight room.
Amenities such as lockers and showers are unavailable at this time.
Entry to the facility is on a limited basis, and members are asked to arrive no more than five minutes before their reservations

To schedule various reservations, members may call the following numbers:

For the weight room, call the front desk at 281.403.8637.
For tennis and outdoor pickleball, call 281.403.8629.
For group fitness and other available programs, call the front desk at 281.403.8637.

Due to the extended closure of the Center, all memberships will be extended free of charge equal to the amount of days the facility was closed.

Heat Advisory In Effect Until 7 p.m. Tuesday, June 9; Stay Cool | Stay Hydrated | Stay Informed

06/09/2020

The National Weather Service has issued a heat advisory for the region including Missouri City from noon to 7 p.m. today, Tuesday, June 9. Temperatures could reach the upper 90s with heat index values between 105 and 110 degrees.

MCTX Emergency Management Officials advise residents to Stay Cool and Stay Hydrated during these summer months, and to continue to Stay Informed during the 2020 Hurricane Season which began June 1 and runs through November 30.

June 9 heat advisory

Humidity along with these high temperatures may cause heat related illnesses. Officials urge everyone to stay cool and hydrated by:

Wearing sunscreen and appropriate clothing that are lightweight, light-colored and loose- fitting.
Staying cool indoors as much as possible, especially when temperatures are in the high 90s.
Scheduling outdoor activities carefully and limiting it to when it’s coolest, like morning or evening hours.
Pacing yourself and taking frequent breaks if working outdoors.
Drinking plenty of fluids regardless of how active you are; and staying away from very sugary and alcoholic drinks.
Checking for children or pets before exiting cars, as vehicles could heat up to dangerous temperatures even with windows cracked open.
Checking on the elderly or those with special needs who may be more susceptible to the heat and other family members, friends or neighbors who do not have access to air conditioning or may be affected by the heat.
Checking on outdoor pets and animals to ensure they have access to shaded areas, have access to water and are not impacted by the heat.

practice_heat_safety

As the summer months continue, citizens are encouraged to stay informed of the latest weather advisories and to sign up for alerts by following the official City emergency communication outlets: Twitter – @MissouriCityEM | Website – www.MissouriCityReady.com.

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